Frequently asked questions
Do you require me to sign any contract to use your service?
Yes, we do require a service agreement tailored to your specific needs to ensure fairness and accountability throughout our collaboration.
What are your usual turnaround times?
Turnaround times tend to vary based on the project’s scale. Smaller projects usually take 1 to 7 days, while larger ones may require 1 to 2 months. Rest assured, we’ll keep you informed every step of the way.
How much does a creative video/advertisement cost?
The cost of the video/(ads) depends entirely on the complexity of the project itself. Some ideas are easy to bring to life, while others might be more difficult and time consuming. Whether it’s a simple concept or a more intricate idea, we’ll carefully assess your needs and preferences to provide transparent pricing before we start creating.
Can videos and designs be made in languages other than English?
Absolutely! Our team can create projects in any languages as long as the ad copy is provided in both the English version and the additional languages you require.
What kind of assets do you need to make e-commerce ads?
To create effective e-commerce ads, at the bare minimum we’ll need as many product photos. This allows our design team to craft engaging variations that showcase your products effectively.
What are your working hours?
Our team operates in Central European Summer Time, from 8 AM to 5PM CEST, Monday through Friday. While we’re closed on weekends, feel free to email us at info@opocco.com, and we’ll respond as soon as possible.
Still have a question? Send us a message.